County Derry dealership ranked among the UK’s top 5

A local success story is being celebrated in Coleraine, as Roadside Garages Kia has been recognised as one of the highest-rated car dealerships anywhere in the UK for customer experience.

Based on independent analysis of real customer reviews, Roadside Garages Kia has been ranked the number one Kia dealership in Northern Ireland, second across the entire UK Kia network, and fourth among all car retailers nationwide - an outstanding achievement for the long-established local business.

The recognition comes from Reputation, a global leader in measuring customer feedback and online experience, with only a small percentage of businesses achieving the highest scores.

For the team at Roadside, the award is especially meaningful because it reflects the voices of their customers.

David Boyd at Roadside Garages, said: “We’re absolutely delighted with this result. What makes it so special for us is that it’s based entirely on what our customers think and say about their experience. As a local business, we take great pride in looking after every person who walks through our doors, so to be recognised at a UK level like this really means a lot to the whole team.”

Located on Somerset Road in Coleraine, Roadside Garages Kia has built its reputation on a strong focus on customer care, with the latest score reflecting consistently high feedback across sales, servicing and aftersales support.

The dealership achieved a Reputation Score of 922, placing it among an elite group of top-performing automotive retailers across the UK. The Reputation Score is based on a wide range of factors including customer reviews, feedback, online engagement and overall experience, making it one of the most comprehensive measures of customer satisfaction in the industry.

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This April Roadside Garages is also inviting customers to experience its award-winning service firsthand at its upcoming Kia EV2 First Drive Weekend.

Taking place as part of a nationwide series of events, the weekend gives customers the opportunity to be among the first to see and drive the all-new Kia EV2, Kia’s latest all-electric model designed for everyday driving.

Guests can book a dedicated one-hour session, including a guided introduction, time behind the wheel, and the chance to speak with EV specialists in a relaxed, no-pressure environment.

“It’s the perfect time for people to come and see what we’re all about,” added David.

“Whether you’re already driving electric or just starting to think about it, the EV2 weekend is a great opportunity to ask questions, take a drive, and experience the kind of service that’s earned us this recognition.”

Customers who would like to attend the Kia EV2 First Drive Weekend or experience Roadside’s award-winning service can visit the showroom on Somerset Road, Coleraine, call 028 7035 6888 or visit Kia to book their place.