All the updated news related to public service ombudsman

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Communities Department Capita 'assessment' contract decision slammed

The decision by the Department for Communities (DfC) to re-appoint Capita to carry out assessments for Child Disability Living Allowance (DLA) has been slammed by local anti-poverty campaigner, Sinéad Quinn. Capita will also carry out assessments ...

10 Jul 2023 at 12:15

Local News

Unacceptable that patients on waiting lists are left in dark, says McLaughlin

SDLP Foyle MLA Sinéad McLaughlin has said it is unacceptable that patients on waiting lists are being left in the dark, following the publication of a new report by the Northern Ireland Public Services Ombudsman. As part of the report, it was ...

15 Jun 2023 at 18:10

Northern Ireland

Ombudsman says waiting list failures amount to ‘systemic maladministration’

A report into how patients on healthcare waiting lists in Northern Ireland are kept informed has said that “repeated failures” across the system amount to systemic maladministration. Margaret Kelly, the NI Public Services Ombudsman, said ...

15 Jun 2023 at 00:01

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Significant failings at care home ‘may have shortened mother’s life’

An investigation into a County Derry care home found that a patient's dentures were lodged in her throat for 24 hours before being detected. A report by the Northern Ireland Public Services Ombudsman found ‘significant failings’ in the ...

06 Dec 2022 at 13:35

Local News

Ombudsman to investigate NI Housing Executive

The Northern Ireland Housing Executive is to undergo an ombudsman investigation. The Northern Ireland Public Services Ombudsman, Margaret Kelly, who made the announcement, described access to good quality housing as an “essential ...

26 Jun 2025 at 09:44

Northern Ireland

Ombudsman to investigate NI Housing Executive

25 Jun 2025 at 20:37

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