Reilly welcomes clarification on Freeview disruption

Clarification on 4G disruption to Freeview television services in Derry which can cause problems for some viewers, has been welcomed by a former Mayor of the city.

SDLP Cllr Martin Reilly was speaking after being in contact with at800 – the organisation which represents the UK mobile operators licenced to offer 4G services – EE, Telefónica UK (O2), Three and Vodafone.

He said: “People who rely on Freeview as their means of watching TV may have their signal interrupted while telephone masts are being upgraded to 4G standard.

“While cable and satellite services are unaffected, those who rely on Freeview need to be aware that a disruption to their signal may not be due to a fault with their existing equipment.

“I would encourage anyone who experiences a disruption to first check at800 to ensure that it is not a 4G problem before they would consider purchasing replacement Freeview equipment in the mistaken view that it is faulty.

“Any viewers who think they might be affected by Freeview interference – such as the picture freezing, or loss of sound or channels – should contact at800 on the Freephone number 0808 1313800 or their website www.at800.tv “