Mid Ulster District Council is to write to the Northern Ireland Ambulance Service (NIAS) and the relevant health trusts in an effort to improve ambulance navigation systems.
The motion was passed at a recent meeting of the council's Development Committee after concerns were raised by Cllr Dan Kerr over ambulance waiting times in the rural council area.
Cllr Kerr told the meeting he had been contacted by residents who expressed concern that patients and family members were having to give the NIAS directions on the phone as they responded to a call.
In some cases, families with newborn babies requiring care were forced to wait more than 45 minutes for an ambulance.
Magherafelt councillor, Sean Clarke, spoke in favour of the motion, saying the service needed to be properly resourced.
“There is a serious situation right across the ambulance service and it needs to be resourced properly,” he said.
“When you live in the part of the country where I come from, when you're on the edge of the Northern, Southern and Western Trust, you'll find we're around 40 miles from any of the acute hospitals.
“It's vital that there are proper resources put into the ambulance service,” he said.
“A few weeks ago we had a fleet of ambulances sitting outside a hospital because there wasn't space inside.
“It's incumbent on the authorities to make sure the service is properly resourced so they are able to reach all parts of the council area.”
If you have a story or want to send a photo or video to us please contact the Derry Now editorial team on 028 7129 6600 for Derry City stories Or 028 7774 3970 for County Derry stories. Or you can email firstname.lastname@example.org or email@example.com at any time.
Subscribe or register today to discover more from Derrynow.com
Buy the e-paper of the Derry News and the County Derry Post here for instant access to Derry's premier news titles.
Keep up with the latest news from Derry with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.