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23/09/2021

67 jobs to be created in Derry by Danske Bank opening new Customer Protection Centre in city centre

Danske
67 new jobs are to be created in Derry through a new 'Customer Protection Centre' being opened by by Danske Bank. The new posts include quality assurance managers and analysts. Danske Bank has said the salaries will be 'in the region of £17,000-£18,000'. The new Customer Protection Centre will be based in the upper floors of the bank’s historic Shipquay Place building in the city centre. The centre will complete due diligence checks on personal and business customers, as part of regulatory requirements for all banks to demonstrate an increased responsibility for knowing and understanding how customers operate their bank accounts. As part of this process, banks now review customer information on an ongoing basis to ensure it is accurate and up-to-date. Reviews of source of wealth are also standard practice across banks in accordance with Anti Money Laundering legislation. These regulatory and legal requirements are in place to further protect customers and their accounts. Invest Northern Ireland has offered Danske Bank £234,500 towards the creation of the roles. Once fully operational the Centre will generate nearly £1.5 million annually for the local economy in salaries. Jeremy Fitch, Executive Director, Business & Sector Development, Invest NI said: “This is a new and emerging function for Danske Bank operations throughout Europe in response to new financial crime and anti-money laundering legislation." “As well as offering starting salaries in the region of £17,000-£18,000, those joining the team in the North West will receive high quality induction training, enjoy a modern working environment, competitive pension benefits, healthcare benefit and a defined career path.” Pictured above - Jeremy Fitch, Executive Director of Business & Sector Development, Invest NI and Stephen Matchett, Chief Financial Officer, Danske Bank.

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