29 Sept 2022

New post office planned for Derry will open on Sundays

Tree down on Glenowen Park.   (Photo - Tom Heaney, nwpresspics)
A new post office planned for Derry which will serve thousands of people in the surrounding community will open on Sundays. It will officially open in Eurospar Hatfield on the Creggan Road on October 31, at 1pm. The public have now been asked to express their views as part of a consultation process. The announcement comes as part of a Post Office drive to ‘adapt and develop’ by offering convenient access to its services which meet the needs of customers. Therefore, branches are being modernised and opening hours extended. The new Post Office will be operational from Monday to Friday from 7:30am-11pm and Saturday and Sunday from 8am – 11pm. It will provide a full range of services for mail, withdrawals, deposits and payments including postal orders and MoneyGram, as well as travel money/insurance and mobile top-ups. Janese Sung, Post Office Area Network Change Manager, explained that the service will be a local style branch with a low-screened, open-plan Post Office service point carefully integrated into the retail counter. “Customers will be able to carry out a wide range of Post Office transactions alongside retail purchases. “The new service will offer long opening hours, with the Post Office opening hours in line with the retail business.” Speaking to the Derry News, SDLP MLA Mark H. Durkan said people living in the area are ‘delighted’ but also highlighted the need for better accessibility. “Many people from the area have told me that they will be delighted at the opening of a Post Office that is convenient and accessible to them,” he said. “The shop has had a significant internal refurbishment to accommodate the new Post Office and I hope it works well for customers and staff. “One point I will raise in the consultation though is the need for some additional dropped kerbs around the complex to facilitate easier access for people with disabilities and pram pushers.” Meanwhile, his party colleague, and the local councillor for the area, Shauna Cusack, described it as ‘great news’ which will particularly benefit ‘elderly and disabled’ people. “This is great news for the surrounding population who have limited services in the area and especially the elderly and disabled who, with many recent Post Office closures have to travel to do any business. “The Post Office has asked the public to input to their consultation with suggestions and recommendations to reflect any of their needs so they can be considered, I would actively encourage people to take part. She added: “I also have to congratulate the staff, management and owners of the Eurospar store for the new store design which is much more customer focused and easier for the elderly and disabled and those trying to manage children to use.”

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