13 Aug 2022

Extra help from NIE Networks and NI Water this winter in case of water and electricity disruption due to cold weather

It’s that time of year again, when the weather may start to become disruptive, which can affect your electricity and water supply. For this reason The Consumer Council is advising consumers who may be of pensionable age, have a disability, chronically sick or rely on electricity and water for their day to day care, to consider registering onto NIE Networks and NI Water care registers. Sinead Dynan, Director of Regulated Industries, at The Consumer Council said, “We would encourage consumers who have additional needs to contact NIE Networks and NI Water. Being on the register means that your details will be prioritised and you will receive up to date information by phone during the event of an un-planned or scheduled interruption to your electricity or water supply. Providing your details will inform the suppliers and ensure that essential services are being delivered”. Sinead added, “Consumers can also avail of the care register offered by electricity and gas suppliers. These registers provide a range of free services such as bills in larger print, Braille and password schemes to identify supplier representatives”. If you are a consumer who would benefit from the additional free services and would like more information, please contact The Consumer Council on 0800 121 6022 or visit

To continue reading this article for FREE,
please kindly register and/or log in.

Registration is absolutely 100% FREE and will help us personalise your experience on our sites. You can also sign up to our carefully curated newsletter(s) to keep up to date with your latest local news!

Register / Login

Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.

Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.