Derry hospitality stars named winners at 'Rising Stars Awards'

PICTURED ABOVE: L–R Back Row: Richard Lusty, Relationship Director, Ulster Bank; event compere Pamela Ballantine; guest speaker Alex Polizzi; and Vicky Green, NIHF President. Front Row: Rising Stars from Derry, Samantha Wylie, Receptionist, Best Western Plus White Horse Hotel; Kai Twells, Assistant Food and Beverage Manager, Everglades Hotel; and Robyn McGarrigle, Hotel Reception & Revenue Supervisor, Bishop’s Gate Hotel.

The Northern Ireland Hotels Federation (NIHF), in partnership with Ulster Bank, have unveiled the winners of the 2025 Rising Stars Awards.

Derry's hospitality industry is celebrating as Robyn McGarrigle, Hotel Reception & Revenue Supervisor from the Bishop’s Gate Hotel, Kai Twells, Assistant Food and Beverage Manager  from the Everglades Hotel, and Samantha Wylie, Receptionist, Best Western Plus White Horse Hotel were among 15 young professionals honoured for their outstanding contributions.

The annual ceremony, hosted by Pamela Ballantine and featuring hotelier Alex Polizzi, celebrated the best new talent in the local hotel and hospitality sector and the evening recognised young professionals for their passion, leadership, and outstanding skill.

Robyn McGarrigle, Hotel Reception & Revenue Supervisor at Bishop’s Gate Hotel, was recognised for her exceptional dedication and leadership. Since joining the hotel in 2016, Robyn has played a key role in driving revenue, managing operations and delivering outstanding guest service.

“Robyn supports her team with professionalism, creates seamless guest experiences and embraces every opportunity to learn and grow,” said JP McCafferty, General Manager, who nominated her for the award. “Her commitment, enthusiasm, and guest-focused approach make her a true rising star and an inspiration to the entire team.”

Assistant Food & Beverage Manager at the Everglades Hotel, Kai Twells, was commended for his leadership and innovation.

“Kai has improved service standards, mentored team members and introduced sustainability-focused initiatives,” said Sam Denning, General Manager, who nominated him. “His calm, solutions-driven approach ensures smooth operations across all areas and his passion for developing others makes him a true ambassador for the industry.”

Samantha Wylie, Receptionist at the Best Western Plus White Horse Hotel, was praised for her professionalism and drive.

“Samantha consistently goes above and beyond, delivering outstanding service and inspiring those around her,” said Selina Horshi, Managing Director, who nominated her. “Her reliability, maturity and leadership potential make her an asset to the team and a future leader in the making.”

Speaking at the awards, NIHF President Vicky Green said: “This year’s Rising Stars embody the energy, skill, and creativity that make Northern Ireland’s hospitality industry so special. Each winner has shown exceptional commitment to their role and a clear passion for delivering memorable guest experiences. It’s wonderful to see such talent coming through. The future of our industry is in very capable hands.”

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Richard Lusty, Relationship Director, Ulster Bank, said: "Ulster Bank is proud to continue our partnership with NIHF in supporting the Rising Stars Awards – a truly important initiative that recognises and encourages the exceptional talent within this industry.

“The hotel sector is a key one for Ulster Bank and we work closely with hoteliers across Northern Ireland and fully understand the importance of new and emerging talent in supporting the sector and ensuring its growth.

“Ulster Bank is delighted to help showcase talented and committed young people who remain central to the sector’s success. It was a fantastic celebration on October 14 and we were delighted to have Alex Polizzi hotelier, entrepreneur, well known for her work as hotel inspector joining us on the day to recognise the exceptional individuals who are helping the industry to thrive and grow.”