Residents' voices highlight transport challenges across Causeway Coast and Glens


Residents across Causeway Coast and Glens have shared their experiences of local transport, with a new survey highlighting the impact it can have on accessing healthcare, maintaining independence and participating in community life.
The Causeway Coast and Glens Transport Survey 2026 received 266 responses between June and August, providing an insight into how residents travel, the challenges they face and the improvements they believe would make the greatest difference.
Undertaken through the Community Planning Transport Subgroup, the survey was distributed across the Council area to help build a clearer picture of local transport needs.
Among the key findings, 66% of respondents said rural living makes travelling more difficult, while 53% said bus and train times do not suit appointment times.
Almost one in six (16%) said they had missed an appointment because of transport difficulties.
The findings will provide an important evidence base for discussions between transport providers and Community Planning partners, including Translink, the Health Trust, North Coast Community Transport and the Department for Infrastructure.
Aidan McPeake, Director of Environmental Services at Causeway Coast and Glens Borough Council and Chair of the Community Planning Transport Subgroup, said:
“Transport is fundamental to how people access services, maintain their independence and participate in community life. This survey gives us an opportunity to hear directly from residents about the challenges they experience and the improvements they would like to see.
“Through the Community Planning Transport Subgroup, we can bring partners together, consider the evidence and identify opportunities to work collectively towards improving transport across Causeway Coast and Glens.”
Council’s Age Friendly Officer, Stephanie Scott added: “This survey provides a valuable opportunity to listen to residents and better understand the transport challenges they experience across the Borough.
“By capturing people's voices and experiences, we can build an evidence base to support advocacy for change and inform future discussions about transport provision.”
The findings will continue to inform discussions around transport priorities and opportunities for improvement across Causeway Coast and Glens.
The full Causeway Coast and Glens Transport Survey 2026 results are available to read online:
Key findings
- 74% identified potholes as a key road concern.
- 66% said rural living makes travelling more difficult.
- 53% said bus and train times do not suit appointment times.
- 44% rely on someone else for transport to healthcare appointments.
- 42% do not have a bus stop or station within reasonable walking distance.
- 23% have delayed a healthcare appointment due to transport issues.
- 16% have missed an appointment due to transport difficulties.
What residents want
The top three improvements identified were:
- More frequent public transport services (30%).
- More community transport (21%).
- Better information about services (12%).